To create that perfectly smooth Matcha, it is essential to sieve Matcha otherwise your matcha powder will be clumpy. And well, no ones likes lumps and bumps in their tea.
No need to wet wash your sieve, as it will perform much better if kept dry. After use just brush it clean and store in a dry place. Made from stainless steel. Not to be used in the dishwasher.
We ship orders in 24 – 48 hours. Then, depending on where you are it is delivered in the next 1 – 4 days (Australia-wide).
For International Orders, delivery times may vary depending on your country of residence. Usually parcels are delivered between 3-14 days.
If there is a delay with your order that we are aware of, we will try and let you know ASAP. Please let us know if your order has taken longer than 4 days (Australia) and 14 Days (International) and we can track the delivery for you.
As with all freight, including post, delays are a regular part of the service, we will do our very best to ensure that everything will be handled as efficient as possible.